Crystal Announces Partnership with Allianz Global Assistance

Leading travel insurance company to offer Crystal guests peace of mind

MIAMI, September 12, 2019 – Continuing its commitment to anticipating every detail of the luxury travel experience, Crystal has announced a partnership with Allianz Global Assistance, a leading specialty insurance company, to provide travel protection to its guests.

“We understand that sometimes, unfortunate and unexpected events can disrupt travelers’ vacations, regardless of how much planning is done. In these instances, it is important to us that our guests feel cared for and that their investment is protected to the greatest extent possible,” said Tom Wolber, Crystal’s President and CEO. “Allianz is renowned throughout the industry as the top service provider for travel insurance, and they share our dedication to providing a superior standard of service to each traveler.”

Guests booking a Crystal voyage can choose a travel protection plan through Allianz to safeguard against certain travel disruptions, subject to terms and conditions. In the case of covered medical emergencies, travelers have access to 24-7 global assistance, primary medical insurance and evacuation anywhere in the world to ensure quality medical care at the nearest appropriate facility, as well as transportation home.

“We are honored to be the exclusive travel insurance provider for Crystal,” said Mike Nelson, President of Allianz Global Assistance USA and CEO of Global Travel Insurance, Allianz Partners. “Traveling with the world’s most awarded luxury cruise line merits the gold standard in travel protection, allowing discerning travelers to explore the world with peace of mind that their health and financial well-being are protected.”

Guests can purchase Allianz travel protection plans at any time after booking and prior to their Crystal voyage by contacting their preferred travel professional or Crystal’s reservations department.

About Crystal

Only the world-renowned Crystal Experience offers an unwavering, unparalleled standard of excellence and luxury across four distinct cruising options: Crystal Cruises, the World’s Most Awarded Luxury Cruise Line; Crystal River Cruises, the World’s Most Luxurious River Cruise Line; Crystal Yacht Cruises, offering boutique luxury and bold adventure in the world’s most elite harbors; and Crystal Expedition Cruises, taking Crystal’s acclaimed elegance to the farthest reaches of the world. Crystal has been recognized with top honors in the Condé Nast Traveler Readers’ Choice Awards for a record 25 years; voted “World’s Best” by the readers of Travel + Leisure for 20 years; and won “Cruise Line of the Year” and “Most Luxurious Guest Experience” by Virtuoso for 2018 & 2019. Crystal is proud to be a platinum partner of the advisors of ASTA.

 For more information and Crystal reservations, contact a travel advisor, call 888.799.2437, or visit Join the hundreds of thousands who subscribe to the Crystal Insider blog, follow Crystal Cruises’ Facebook page; @crystalcruises on Twitter and Instagram; @crystalrivercruises on Instagram; and engage in the conversation with #crystalcruises, #crystalrivercruises and #WhereLuxuryisPersonal.

About Allianz Global Assistance

Allianz Global Assistance is a leading consumer specialty insurance and assistance company with operation centers in 35 countries. In the United States, Allianz Global Assistance (AGA Service Company) serves 40 million customers annually and is best known for its Allianz Travel Insurance plans. The company offers unique travel assistance services such as international medical assistance and concierge services. To learn more about Allianz Travel Insurance, please visit or Like us on Facebook at


Terms, conditions, and exclusions apply to all plans. Plans are available only to U.S. residents. Not all plans are available in all jurisdictions. For a complete description of the coverage and benefit limits offered under your plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy. Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated “A‐” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101‐C series or 101‐P series, depending on state of residence. Allianz Travel Insurance products are distributed by Allianz Global Assistance, a brand of AGA Service Company or its affiliates.  AGA Service Company is the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Noninsurance benefits/products are provided and serviced by AGA Service Company.  Benefits and limits vary by plan. SmartBenefits and “no receipts” payments available only on certain plans.  See plan documents for a complete description of the coverage and specific benefit limits offered under your plan.  For plans that include SmartBenefits:  when you opt in and provide flight information, we’ll monitor flights and send flight status and benefit alerts, including alerts about flight delays that qualify for automated travel delay payment.  Standard message/data rates apply to SMS alerts.  Automated claims and payment system availability is not guaranteed and is subject to our sole discretion.  All claims subject to policy terms, conditions, and exclusions.


Travelers are always free to purchase alternative travel insurance products, but Crystal has engaged Allianz to ensure the availability of a high-quality product.


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