MIAMI, June 27, 2019 – Crystal was named Outstanding Luxury Partner for 2019 by the Travel Leaders Network at the organization’s annual EDGE conference. The network of esteemed agencies across North America recognized Crystal for its “consistently outstanding levels of service to the luxury cruise guest, support to the luxury travel advisor, and innovation in the breadth of the luxury cruise experience across [its] brands.”
“It is always a tremendous honor to receive such accolades from our travel partners, as they are some of our greatest expert ambassadors and have deep understanding of what luxury travelers value most,” said Carmen Roig, Crystal’s senior vice president of marketing and sales. “To be recognized in particular for the level of service guests enjoy aboard our ships is especially gratifying, as this is a cornerstone of the Crystal Experience throughout our fleet.”
The award highlights Crystal’s expressed commitment to providing a superior standard of personalized service, which the company underscored with the introduction of its new brand campaign, “Where Luxury is Personal,” earlier this year.
“We have enjoyed a wonderfully successful partnership with Crystal Cruises for many years,” said Pam Young, Travel Leaders Network’s senior vice president of industry relations. “It is not a surprise that our travel advisors agree that Crystal Cruises does an exceptional job providing a world-class experience to their river, ocean and yacht clients and outstanding support to the travel agency community.”
The award also recognized Crystal’s innovation in the luxury cruise experience, a nod to both its expanding fleet and its expansive repertoire of guest offerings on board and ashore. Crystal has long been celebrated for the comprehensive enrichment, wellness and culinary options aboard its Ocean ships, Crystal Symphony and Crystal Serenity, and has extended the philosophy of presenting an abundance of choices to suit travelers’ interests and preferences to all brand experiences – Crystal River Cruises, Crystal Yacht Cruises and the soon-to-launch Crystal Expedition Cruises.
Only the world-renowned Crystal Experience offers an unwavering, unparalleled standard of excellence and luxury across four distinct cruising options: Crystal Cruises, the World’s Most Awarded Luxury Cruise Line; Crystal River Cruises, the World’s Most Luxurious River Cruise Line; Crystal Yacht Cruises, offering boutique luxury and bold adventure in the world’s most elite harbors; and Crystal Expedition Cruises, taking Crystal’s acclaimed elegance to the farthest reaches of the world. Crystal has been recognized with top honors in the Condé Nast Traveler Readers’ Choice Awards for a record 25 years; voted “World’s Best” by the readers of Travel + Leisure for over 20 years; and won the “Best Luxury Cruise Line” by Virtuoso for four years (2014, 2015, 2016 & 2018). Crystal is proud to be a platinum partner of the advisors of ASTA.
For more information and Crystal reservations, contact a travel advisor, call 888.799.2437, or visit www.crystalcruises.com. Join the hundreds of thousands who subscribe to the Crystal Insider blog, follow Crystal Cruises’ Facebook page and @crystalcruises on Twitter and Instagram, and engage in the conversation with #crystalcruises and #WhereLuxuryisPersonal.
Photo: Roger Block (President of Travel Leaders Network); Christine James (Vice President, Canada TL Network); Jan McMullen (Crystal’s Strategic Business Development Manager); Michael Jerkins (Crystal’s Manager, Strategic Partnerships); Pam Young (Senior Vice President of Industry Relations of Travel Leaders); John Lovell (President Leisure Travel, Supplier Relations & Networks Travel Leaders Group)